General

How to Turn a Fail Into an Epic Customer Service Win

Feedster
%%POSTLINK%

As long as human beings are a part of a business, mistakes are inevitable and, at some time or another, you’re going to deal with an upset customer. While many view these scenarios as either a loss or a break-even opportunity, I argue there’s much more value to be harvested and, if handled correctly, it […]

How to Turn a Fail Into an Epic Customer Service Win
Will Robins

Add Comment

Click here to post a comment